Sales Order, Tax, and Payment Policy

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Lindora Online reserves the right to accept or decline your order for any reason at any time. Lindora Online reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

All orders must be paid in U.S. denomination and must obtain verification pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order. If additional information is necessary, we will contact you via email at the email address provided on your order. Shipping and delivery timeframes quoted on the site will not begin until appropriate approval and verification of your order has been obtained.

Sales Tax

Appropriate sales tax is calculated during the order check out process and is based on existing local, state and federal laws. Please note the State of California assesses a sales tax on protein powder products. Any taxes imposed will be specified in your cart prior to submitting your order.

Credit Card Payment 

We accept the following major credit cards: Discover Card, Visa, MasterCard, and American Express. There is no surcharge for using your credit card to make purchases with Lindora. Please be sure to provide your exact billing address and telephone number (as they appear on your credit card statement). Incorrect information may cause a delay in processing your order or failure to complete your order request.

Charging Your Credit Card

Upon acceptance of your order, your credit card will be authorized for the full order amount but not charged. Once there is shipment confirmation, your credit card will be charged for only the shipped items including any prorated amounts for shipping and handling charges and any applicable taxes. 

Back Ordered Products

While we make every attempt to fill all orders placed, some items may be delayed or backordered. If this is the case, you will receive notification via email. If you do not wish to wait due to the delay or backorder, you may request a cancellation for your order, subject to our published cancellation policies. If we do not hear from you before we ship the item(s), we will assume you have agreed to the shipment delay.

If we cannot confirm shipment of your requested item(s) within six days of the order date, delay notice or backorder notification (whichever is greater), a cancellation for any unshipped item(s) will be processed automatically on the seventh day from your order date. You will receive notification of this cancellation via email.

Please feel free to place a new order at any time at store.lindora.com or call us at 1-800-LINDORA.

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